FAQ's

Delivery
Delivery of orders is carried out by transport companies. Select the desired delivery method you can when placing your order.

What payment methods are accepted?
  We accept the following credit cards through our website - Visa, MasterCard, debit cards with the VISA logo. For your security, we do not retain credit card numbers, if you request it. We also accept cash through the cash desk in any branch of "Privatbank".

Attention!

Procedure оf verification is intended to bind card and phone number for using LiqPAY system. 

Your payments in the liqpay system will be passing immediately after verification.

You need to make few steps for successful verification:

1. Enter card details: card number, CVV code , exp date of Your card

2. Choose the menu "card verification"

3. When You choose this menu, the amount from 0.1 to 3.00 U.S. dollars will be blocked on your card

4. You can specify blocked amount in Your bank. You can use Internet Banking, Mobile Banking, or Customer Support Service of Your bank;

5. You need to enter right amount in USD to the special field without gaps or commas.

6. If Your amount is right, Your verification is successful. It means that payments with Your card will be approved immediately

7. If You were wrong during filling field for the blocked amount 3 times, You will be contacted by liqpay manager for voice verification.